Hello,
I ordered about 10 yards of selvedge chambray fabric from a mill. The seller said that he would free the yardage if I wrote some good things about the mill on the internet. Although there was an option to get the fabric shipped with the tracking option, I chose to get it shipped without the tracking option to reduce the cost. In all, I paid USD 35. The seller dispatched the package and said that it will take two months to reach my doorstep.
The problem is that the package never arrived and seems to have been "lost". Now that I have escalated it to PayPal, the seller is saying that he is not responsible because:
a) the fabrics were free and I only paid for shipping
b) I chose the option of shipping without tracking
I am waiting for PayPal to give their final decision on whether I should get a refund.
But who do you think is responsible in this case? I would like to know your thoughts.
Thank you for reading!