Where do we report issues with the new forum?

[jordanscollected]

If I’m looking at a post, there’s no back button on the bottom (iOS). I swipe to go back and the above panel appears and won’t go away unless I close out and reopen the forum.

[AdamJ]

@jordanscollected i have replicated this issue too, we'll look at ASAP. Thanks for highlighting

[goosehd]

You can get rid of it by refreshing the page

[goosehd]

Hit the circle arrow icon

[jordanscollected]

@goosehd there's no refresh button on my screen when this occurs

[Memphisakers]

I don’t know about problems… but I LOVE the new forum interface!!! Thanks IH crew!!

[van Olzon]

This post is deleted!

[Giles]

Go here:

https://www.ironheart.co.uk/forum/topic/11434/iron-heart-forum-migration-help-us-make-the-new-forum-even-better/213?_=1675878818749

[Daniel San]

there is something wrong with the post status , don’t know the right name for it.
I’am raw and unwashed with 1500 posts
please check

[jtaylor69]

@Daniel-San https://www.ironheart.co.uk/forum/topic/13151/how-do-i-change-my-profile-label/1

[deanclean]

@Daniel-San same for me. I’m now Raw and unwashed. I can’t remember what I was on old forum but definitely a higher ranking.

[deanclean]

@jtaylor69 just saw your post about rankings. I’ll try it.

[Daniel San]

@jtaylor69
thank you !
will it automatically change when a higher level is been reached? like it did before.
is there a reason why this can be done by everyone?

[Kasi]

Am still seeing that connection loss message few times

[popvulture]

@Daniel-San said in Where do we report issues with the new forum?:

@jtaylor69
thank you !
will it automatically change when a higher level is been reached? like it did before.
is there a reason why this can be done by everyone?

Pretty sure it only lets you change your rank to the level that correlates with your post count. Not sure about whether or not it'll auto update.

[AdamJ]

@Daniel-San Yes it will. The reason people have access to the certain titles is once your post count = a certain number, you get automatically joined to a group. As you post more and get access to more groups, you still have the old labels available.

[Daniel San]

Thx , AdamJ !

[dinobarnesberlin]

im seeing the same issue with my profile---raw and unwashed with 1,6 thousand posts.
I know my old forum ranking was higher as well .Can somebody check? Thanks

[Twistlock]

@dinobarnesberlin, see here: https://www.ironheart.co.uk/forum/topic/13151/how-do-i-change-my-profile-label/1
You can set correct group yourself.

[the246guy]

In the old forum, there used to be a link direct to the product, but I do not see it anymore. Is this dropped in the new forum?