MEET THE IRON HEART CREW
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Thanks a lot Jeff.
Giles can be concise with his responses,
Sorry about that :). In fact, I am banned from the CS system, because my answers, whilst usually (but not always) accurate, are a tad terse.
Thanks and keep up the over engineered customer service.
We will, it is central to what we do and who we are. When I formulated how we would run the business, I realised that on the web, you can differentiate yourself in 2 ways, 1) Price and/or 2) Customer experience. We can't do 1, so we absolutely have to do 2….
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It's nice to learn about more about all guys who I pester with measurement questions over email all the time. Content like this is what sets Iron Heart apart from the rest for me. That and the fact that no other clothing has fit me so well. Cheers boys.
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Great group of very well dressed and helpful people right there!
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ALEX PADMORE
Quick Fire Favourites!
Shirt: Sample IHSH-178 replacementDoes this mean that the 178 is also being replaced with the 19oz LHT over-dyed?
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@Giles are you guys still hazing/initiating the new employee? Did you give him an IH shirt and then send him around London, and he can't come back till he finds one better?
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@Ben has been added to the first post.
Ben joins us with previous experience working with vintage menswear and has a huge passion for the industry. He will be working on all things customer service so if you have not already, I am sure you will speak to him and get to know him in the near future. It has been a long time coming as we interviewed Ben back in February so we are very happy to have him as part of the team!
Please welcome him on board..
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@Ben - it's great to see your face for the first time!
Up till now, have only seen Ben wearing a face mask
Roll on post-Covid days… they will come...